Frequently Asked Questions
How do I place an order?
You can request a quote through our website form, call us directly, or send us your project details by email. Providing sizes, quantities, and specifications will help us process your order faster.
When will my order be ready for pickup or delivery?
Turnaround time depends on the size and complexity of the order. Most standard orders are completed within 12–24 business hours after the cut sheet is verified and approved. Fabrication will begin immediately, and we will keep you informed on the expected completion time.
How can I pay for my order?
We accept multiple payment methods, including cash, check, and major credit cards. Payment terms may vary depending on the order and customer account status.
What if there is an issue with my order?
Our technicians follow the customer’s cut sheet as provided. If there are any errors in the cut sheet or if measurements are unclear, our team will contact you to confirm all details before proceeding. If an order is produced incorrectly due to our fabrication error, we will replace the items at no additional cost.